Editor’s note | Francisco Dias & Sofia Eurico

Literary tourism in context: Byron and Newstead Abbey | Graham Busby & Ekaterina Shetliffe

The experience-oriented tourism in Tuscan rural areasEnrica Lemmi & Monica Siena Tangheroni

Are backpackers a homogeneous group? a study of backpackers’ motivatoins in the Cape Coast-Elmina Conurbation, GhanaFrederick Dayour

The effect of destination image on authenticity and loyaltyFidel Martínez Roget, Simone Novello & Pilar Murias Fernández

Service quality, customer satisfaction and loyalty in 4 and 5 star hotelsAna Lúcia Maroco & João Maroco

The importance of data triangulation in nature-based sport management in protected areas: the study of the natural park of Serras de Aire and CandeeirosPaulo Filipe Rosa, Maria do Céu de Sousa Teixeira Almeida & Luís Alberto Dias Carvalhinho

On the multivariate processing of rank-deficient tourism dataLukáš Malec